Customer Request Management Entry

Instructions

Please complete the following information with as much detail as you can to help us process your request in a timely manner

eRates Registration

Customer Type (Required)

Customer Name (Full Legal Name as per Property Title) (Required)

Date of Birth (Required for Individual registration)

Current Postal Address (Required)

Preferred Contact Number (Required)

If you do not wish to receive text message notifications, you can Opt Out here (Required)

Email Address for eRates (Required)

Property Address (A separate request will need to be lodged for each property) (Required)

Assessment Number (This can be located on your rates notice) (Required)

Valuation Number (This can be located on your rates notice) (Required)

Names of ALL Registered Property Owners (please enter NA if you are the sole owner of the property) (Required)

If you are not the registered owner as per the rates notice (e.g. notice under maiden name) or you are authorised to act on a ratepayers behalf, please upload supporting documents here (e.g. marriage certificate, power of attorney, ASIC details)

Browse for an attachment to link to this request

I agree that by electing to receive my Rates and Water Notice by electronic mail, the issue of the Rates and Water Notice by Council's mailing house agent to the nominated email address is accepted as service of the notice. (Required)

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